Retail Store Warranty Information All Equipment is used or refurbished unless otherwise stated ALL SALES ARE FINAL. Any notebook returns are subject to management approval and a 15% restocking fee within the first Ten (10) calendar days. After 10 days there will be an additional $15.00 per day fee assessed, which coincides with our rental rates. Mr. Notebook will not accept returns after Thirty (30) calendar days under any circumstances. Mr. Notebook will not provide for returns on individual components or accessories purchased. We will, however, offer an exchange for an identical item within the warranty period of the item. Mr. Notebook, Inc. will allow our customers to exchange notebooks for a full in-store credit within TEN (10) calendar days of the original notebook purchase. This exchange option is limited to one per purchase and must be exchanged for an item in stock. Warranties stated herein apply only to items purchased from Mr. Notebook's retail location. Warranties herein are personal to the original purchaser and are not transferable. Warranties herein do not apply to, and Mr. Notebook will have no liability of any kind whatsoever for, problems or damages arising out of or relating to products (including software) or services provided by you or others. Mr. Notebook cannot and will not support third party hardware or software on any machine purchased from us. We will however verify functionality of all hardware or software sold by Mr. Notebook. All notebooks will carry a life time labor warranty. This does not apply for any items damaged by misuse or physical abuse. Warranties on parts will vary depending on the item purchased: 1. Pentium I( notebooks carry a 30-DAY PARTS WARRANTY from the date of purchase. This covers all components of the machine except batteries and software. 2. Pentium II(, Celeron(, Pentium III(, and Pentium 4( notebooks carry a 90-DAY PARTS WARRANTY from the date of purchase. This covers all components of the machine except batteries and software. 3. All accessories or components sold independent of a notebook will carry a Thirty (30) day warranty with the following exceptions which will carry a Ninety (90) day warranty: hard drives, batteries, docking stations, port reps and memory. ANY ITEM DAMAGED BY MISUSE OR ABUSE WILL NOT BE COVERED UNDER ANY WARRANTY. In accordance with these warranties Mr. Notebook, Inc. will repair or replace parts at our discretion for no charge during the applicable warranty period. Turn around time for notebook warranty repairs will be approximately 3-4 business days. Except if expressly set forth herein, Mr. Notebook, Inc. makes no warranties, expressed or implied, and Specifically disclaims any warranty of Merchantability, fitness for a particular purpose, or any warranty arriving by usage of trade, course of dealing, or course of performance. A NOTE ABOUT SOFTWARE Mr. Notebook, Inc. is a hardware dealer specializing in notebook sales, service, and upgrades. We are not a software dealer, and therefore cannot provide service on software related issues. We can, however, restore your system to the original software configuration at the time of purchase. In order to do this, we must have the operating system license given to you at the time of purchase. In the event that data must be transferred, there may be an additional charge. If data is transferred, we will not be able to move applications, only data files you have created. Please ask a sales associate for more information on this policy. I understand and acknowledge these terms concerning warranty and returns. I also acknowledge that I have received the items listed below: Notebook ____ Port Replicator ____ Cd-rom ____ Docking Station ____ Floppy Drive ____ Case ____ Zip Drive ____ Win 95/98/XP/ME/2K License ____ DVD Drive ____ Misc. ________________________________________________________ Ls-120 Drive ____ Cd-rw Drive ____ AC Adapter ____ Battery ____ Signature_____________________________________________________ Modem with cable ____ NIC with cable ____ Date_________________________________________________________